See what our customers are saying on our Google Reviews!
Cozy Dog Fire Shoppe Google Reviews
I recently had cozy dog Fireplace servicing my gas fireplace. I can honestly tell you that Sal and 1 the technicians couldn’t have done a better job. The price was very reasonable and they made sure every single thing in the unit was working properly. They spent an extraordinary amount of time, cleaning everything and went above and beyond to make sure everything looked great, I cannot imagine them having to do anything else beyond what they did. They went over and above most service calls that I’ve experienced. I highly recommend Cozy dog, Fireplace.
4 months ago
I offer nothing but the highest recommendation for Cozy Dog. Caroline, the sales manager, was extremely helpful, showing me the different options available for my new fireplace. Even when what we chose didn't fit in the furniture I was about to have installed, Caroline quickly helped me with a great alternative with the same smile she greeted me with on day one. Lisa, the owner, was great to work with as well. Her son did a great job on my installation. This is a great company to work with from start to finish of your project. Highest recommendation! Awesome customer service as well.
6 months ago
We highly recommend Cozy Dog! We visited a few different fireplace shops from Fairfield to Ramsey, and we landed on Cozy Dog.
Lisa was knowledgeable about the products and listened to our needs to help us narrow down selections and figure out what was best for our space. Her communication was excellent, pricing was fair, and the delivery was super quick. We are very happy with our decision – both the Enviro EX35 fireplace we chose, and of course Cozy Dog.
G Smith-McCarthy
9 months ago
Went to a few fireplace stores but then found Lisa at Cozy Dog. After feeling quite comfortable with her knowledge and experience I had Decided that she would be my best choice. Lisa designed my entire fireplace wall from start to finish and I receive so many compliments on my new focal wall.
Thank you, Lisa and Cozy Dog Fireplace Shop for your professionalism and making my longtime dream come true!
Teresa C.
8 months ago
Cozy Dog installed a gas log set for me 4 years ago. This is not a business who after they do the work and take your money doesn't want to know you anymore. It is a smaller Shoppe that is Big on customer service. They will not tell you "It's Not My Problem", but will do what ever it takes to keep the customer happy. If you want to be "Happy "with your purchase, Cozy Dog is the place to go. Also the log set looks terrific and operates as it should.
A VERY happy customer.
Fran Lehman
5 months ago
Cozy Dog is an amazing company. we bid 3 different companies cozy dog by far was priced right and very informative about what they were doing for our fireplace project.
They were on time and cleaned up everyday and completed the project on time.
I highly recommend them to anyone. Lisa is amazing.
John Disciasio
6 months ago
The staff at Cozy Dog Fireplace couldn't be more helpful or friendly. I could of sat there and just chatted for the day. Selection was alot to choose from.
We found the perfect fireplace and with their help organizing size, style and when I needed it. We were having a custom built frame at home so picking the right fireplace was important.
I GIVE THEM 2 THUMBS UP for all their help. Now I can enjoy a quiet evening with a glass of wine and my cozy fireplace.
Gary Kinner
12 months ago
The Cozy Dog crew did a good job installing our Harman Absolute43 pellet stove. Dave was extremely attentive to even the smallest details; He came back 3 times after the installation to diagnose and replace a defective clean out tee, which was by no means their fault. Cozy Dog were also honest about their pricing on Harman, and unlike another business in the area, Cozy Dog didn’t push us to get other brands that have higher profit margins for them.
Clear communication along the way too. They kept us informed on parts arrival. They were always on time for our appointments.
Rivers Zhang
2 months ago